Got All Auto Parts offers the following return and warranty policy on Remanufactured Transmissions:
GOODS DAMAGED IN SHIPPING
All shipments are not insured; therefore claims for damage must be made with the freight company prior to advising us. Do not remove the item from the truck if it is damaged in shipping. contact us right away. Do not return the merchandise to us unless prior arrangements have been made.
Got All Auto Parts warrants that all of its products are free from defects in material and workmanship for a period of 24 months on most units unless otherwise specified. On Racing equipment 60 days and a period of 180 days on Street/Strip equipment. The warranty period begins from the date of purchase. We recommend that you keep your invoice or receipt because proof of purchase date is required. This limited warranty shall only cover the original purchaser – unless a dealer where reassignment to first seller is authorized and must be approved.
THERE IS ABSOLUTELY NO WARRANTY ON THE FOLLOWING:
- Any product that has been physically altered, improperly installed or maintained.
b. Any product used in an improper application, abused or not used in connection with the proper parts.
c. Any product that is defective due to accident, neglect or unauthorized repair.
d. Any product where proper cooling and/or fluid levels have not been maintained.
e. Any product where issue causing transmission performance is external. Example (TPS, electrical, pre-existing conditions, etc)
There is no implied warranty of merchantability or fitness for a particular purpose. Got All Auto Parts obligation under this warranty is limited to the repair or replacement of its products. There are no warranties that extend beyond the description on the face of this warranty. Got All Auto Parts will not be responsible for incidental or consequential damages, property damage or personal damages to the extent permitted by law. If there is, by law, an implied warranty of merchantability and/or fitness, they are limited to the warranty term set forth above and start from the date of the original purchase. This limited warranty gives you specific legal rights and you may have other legal rights, which vary from state to state or country to country.
This warranty is subject to the following: rebuilding of transmissions will be limited to replacement of all friction materials, gaskets and seals, and hard part damage. There will be an additional charge for parts that are damaged as a result of items not covered by this warranty.
Please note that all Got All Auto Parts transmissions or converters must be operated with a transmission cooling system that is in addition to the stock radiator-type cooler.
It is the responsibility of the installer to ensure that all of the components are correct before installation. Proper assembly always requires that the installer measure all tolerances for proper clearances. We assume no liability for any errors made in component selection or installation.
In order to provide better customer service, we require prior approval before a customer returns merchandise for warranty or for other reasons. To obtain a Return Material Authorization (RMA), contact us. All merchandise returned to us should be sent freight prepaid, and delivered to the address listed here. Got All Auto Parts is not liable for any taxes or duties associated with international shipments. Items returned for credit must be in perfect condition.
You must also include, inside the package, your name, address, phone number, fax and/or other contact information, along with an explanation of the problem and work to be done. This contact information is important because it allows us to get in touch with you concerning your parts.
Customer is entitled to refund on stocking units only. Special order units are non-refundable unless there is evidence of a problem internally with the part. Customer has right to return product within 7 days and is entitled to full refund, less 25% restocking fee, upon successful return of product in its original condition. No refund for missing items or prior to merchandise return.
This Website has been completed using our best efforts. We assume no liability for errors contained herein.
Prices on all products are subject to change without notice. We reserve the right to make changes in products at any time.
Except as noted, products in this catalog may not be legal for sale or use in pollution-controlled motor vehicles (pre-1966 domestic vehicles certified to California standards, pre-1968 domestic motor vehicles certified to federal standards.)